BETA HELP
InflamEase Support
Help with the limited TestFlight beta
Do not include health details, meal photos, passwords, reset links, or other sensitive information in a support message. InflamEase support is not monitored for emergencies or medical questions.
Send beta feedback
Open the TestFlight app, select InflamEase, and choose Send Beta Feedback. You can also take a screenshot in the beta and use TestFlight's feedback prompt. Include what you expected, what happened, and your iPhone model and iOS version—without health details.
Account access
- Use Forgot password? on the sign-in screen for an expiring reset link.
- Use Profile → Devices & Sessions to revoke a device you do not recognize.
- Use Profile → App Lock to configure Face ID or a four-digit local PIN.
Privacy choices
In the app, open Profile → Account & Data to export a copy of active account data or permanently delete the account. Read the Privacy Policy for the beta's data practices and restrictions.
Meal-photo troubleshooting
- Use a clear, well-lit photo with the meal centered and personal details out of frame.
- Review every suggested food and serving amount before adding it.
- Each account can request up to five analyses per UTC day.
- If analysis is unavailable, search the food catalog and log the meal manually.
Medical questions
InflamEase cannot provide diagnosis, treatment, medication, allergy, or emergency advice. Contact a qualified healthcare professional for medical questions and local emergency services for urgent help.