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BETA HELP

InflamEase Support

Help with the limited TestFlight beta

Do not include health details, meal photos, passwords, reset links, or other sensitive information in a support message. InflamEase support is not monitored for emergencies or medical questions.

Send beta feedback

Open the TestFlight app, select InflamEase, and choose Send Beta Feedback. You can also take a screenshot in the beta and use TestFlight's feedback prompt. Include what you expected, what happened, and your iPhone model and iOS version—without health details.

Account access

  • Use Forgot password? on the sign-in screen for an expiring reset link.
  • Use Profile → Devices & Sessions to revoke a device you do not recognize.
  • Use Profile → App Lock to configure Face ID or a four-digit local PIN.

Privacy choices

In the app, open Profile → Account & Data to export a copy of active account data or permanently delete the account. Read the Privacy Policy for the beta's data practices and restrictions.

Meal-photo troubleshooting

  • Use a clear, well-lit photo with the meal centered and personal details out of frame.
  • Review every suggested food and serving amount before adding it.
  • Each account can request up to five analyses per UTC day.
  • If analysis is unavailable, search the food catalog and log the meal manually.

Medical questions

InflamEase cannot provide diagnosis, treatment, medication, allergy, or emergency advice. Contact a qualified healthcare professional for medical questions and local emergency services for urgent help.

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